We are looking for a motivated and experienced Assistant Restaurant Manager to join our dynamic team. The Assistant Restaurant Manager plays a crucial role in keeping the daily operations of our restaurant running smoothly. This position involves supervising staff, providing excellent customer service and assisting with overall restaurant management. If you are a dedicated and organized individual with a passion for the hospitality industry and strong leadership skills, we encourage you to apply for this important position.
Overview
Languages
English
Education
- Secondary school (high school) graduation certificate
Experience
1 year to 2 years
Responsibilities:
- Supervise restaurant staff during shifts to ensure efficient and professional service.
- Assist in hiring, training and scheduling staff.
- Provide guidance and support to front and back teams.
- Monitor food quality, presentation and adherence to standards.
- Ensure high customer satisfaction by addressing customer questions, concerns, and special requests.
- Oversee inventory management, including ordering supplies and monitoring stock levels.
- Help control food and labor costs to meet budget goals.
- Maintain cleanliness and sanitation standards in restaurant, kitchen and dining areas.
- Enforce safety and health regulations by providing a safe environment for staff and customers.
- Collaborate with the general manager in the development and implementation of operational policies and procedures.
- Contribute to marketing efforts and promotional activities to attract and retain customers.
- Assist with financial tasks such as budgeting, expense tracking and financial reporting.
- Ensure compliance with all local, state and federal regulations.
- Provide leadership and support to staff by promoting a positive work environment.
- Monitor and maintain equipment, meeting maintenance and repair needs promptly.
- Assist with special events, functions and catering as needed.
- Maintain the restaurant’s reputation for excellence in customer service and food quality.
Qualifications:
- Previous experience in a supervisory or assistant manager role in the restaurant industry is preferred.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- To have knowledge of food safety and sanitation legislation.
- Ability to multitask in a fast-paced environment.
- Flexibility to work evenings, weekends and holidays as needed.
- Proficiency in restaurant management software and Microsoft Office Suite is an asset.
- Strong problem-solving and decision-making abilities.
- Attention to detail and commitment to maintaining high standards.
- High school diploma or equivalent; Additional training in hospitality is a plus.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Monitor revenues and change procedures and prices
- Ensure health and safety regulations are followed
- Making agreements with suppliers for food and other supplies
- Set staff work schedules and monitor staff performance
- Address customer complaints or concerns
- Hiring, training and supervising staff
Additional Information
Working conditions and physical abilities
Who can apply for this job?
The employer accepts applications at the following addresses:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Advertised until:
2023-09-30
Here are some frequently asked questions that will help you better understand this Restaurant assistant manager:
1: What does an assistant restaurant manager do?
An assistant restaurant manager helps oversee daily operations, manage staff, ensure customer satisfaction and maintain the restaurant’s high standards.
2: What are the main responsibilities of an assistant restaurant manager?
Key responsibilities include:
- Supervising staff and distributing tasks.
- Assisting in the recruitment, training and planning of staff.
- Ensuring that food quality and presentation meets standards.
- Handling customer questions, complaints and special requests.
- Managing inventory and ordering supplies.
- Controlling the cleanliness and hygiene of the restaurant.
- Assisting with financial tasks such as budgeting and cost control.
- Enforcement of safety and health regulations.
- Supporting the general manager in general restaurant management.
3: Is prior restaurant experience required for this role?
Restaurant experience, while helpful, isn’t always necessary. Strong leadership and management skills are important.
4: Can assistant managers make menu and pricing decisions?
Assistant managers can provide input, but final decisions generally rest with the general manager or company owners.
5: Is multitasking a crucial skill for this role?
Yes, managing a variety of tasks simultaneously, from customer service to staff supervision, is crucial to success.
6: How can we be successful as an assistant restaurant manager?
Strong leadership, effective communication, problem solving and a focus on customer satisfaction are essential.
7: Are there opportunities for career development in the restaurant industry?
Yes, assistant restaurant managers can progress to roles such as general manager or specialize in areas such as kitchen management or catering.
8: Is this role customer-facing?
Yes, assistant managers interact with customers frequently, relieving concerns and ensuring a positive dining experience.
9: What is the most rewarding aspect of being an assistant restaurant manager?
Contributing to the success of a team and seeing customers leave satisfied with their dining experience.
10: Do assistant managers work irregular hours?
Yes, restaurant hours may vary including weekends, evenings and holidays.
11: Is a passion for food required for this role?
While a passion for food can be an asset, it’s more important to focus on customer service and management skills.
12: Can assistant managers help with marketing and promotions?
Yes, they often help implement marketing strategies, special events and promotional activities.
13: How to deal effectively with difficult customers or situations?
By remaining calm, empathetic, and promptly resolving issues to ensure customer satisfaction.
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